Terms of Service

Last Updated: December 12, 2025

1. Acceptance of Terms

By accessing or using Burnout Zero ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service. These Terms constitute a legally binding agreement between you and Burnout Zero.

2. Description of Service

Burnout Zero is a wellness application designed to help professionals prevent burnout by tracking energy levels, mood, activities, and providing AI-powered insights. The Service includes features such as daily check-ins, burnout scoring, activity tracking, calendar integration, AI-generated insights, and gamification elements.

3. Eligibility

You must be at least 18 years old to use this Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

4. User Account

When you create an account with us, you agree to:

• Provide accurate, current, and complete information

• Maintain and update your information to keep it accurate and current

• Maintain the security and confidentiality of your account credentials

• Notify us immediately of any unauthorized access to your account

• Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate your account if you violate these Terms.

5. Medical Disclaimer

IMPORTANT: NOT MEDICAL ADVICE

Burnout Zero is NOT a medical device and does NOT provide medical advice, diagnosis, or treatment. The Service is designed for informational and wellness tracking purposes only. The burnout scores, insights, and recommendations provided by the Service should not be considered medical advice or a substitute for professional medical consultation.

If you are experiencing severe stress, burnout, depression, anxiety, or other mental health concerns, please consult with a qualified healthcare professional immediately. In case of emergency, contact your local emergency services.

6. Acceptable Use

You agree NOT to:

• Use the Service for any illegal or unauthorized purpose

• Violate any laws in your jurisdiction (including but not limited to copyright laws)

• Transmit any malicious code, viruses, or harmful software

• Attempt to gain unauthorized access to the Service or related systems

• Interfere with or disrupt the Service or servers

• Impersonate another person or entity

• Harvest or collect user data without consent

• Use automated systems (bots, scrapers) to access the Service

• Reverse engineer, decompile, or disassemble any part of the Service

7. User Content

You retain all rights to the content you submit to the Service (check-ins, activities, notes, etc.). By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, and analyze this content solely for the purpose of providing and improving the Service, including generating AI-powered insights.

You are responsible for the accuracy of the information you provide. You agree not to submit content that is false, misleading, defamatory, offensive, or violates any third-party rights.

8. AI-Generated Content

The Service uses artificial intelligence (AI) to generate personalized insights and recommendations. AI-generated content is provided "as is" and may not always be accurate, complete, or applicable to your specific situation. You acknowledge that:

• AI insights are suggestions, not professional advice

• AI may occasionally produce inaccurate or inappropriate suggestions

• You are responsible for evaluating and acting on AI recommendations

• We are not liable for decisions made based on AI-generated content

9. Third-Party Integrations

The Service may integrate with third-party services (e.g., Google Calendar, OpenAI). Your use of these integrations is subject to the respective third-party's terms of service and privacy policies. We are not responsible for the actions, content, or policies of third-party services.

10. Intellectual Property

The Service, including its software, design, graphics, content, and trademarks, is owned by Burnout Zero and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our written permission.

11. Subscription and Payments

Some features of the Service may require a paid subscription. By subscribing, you agree to pay the fees specified at the time of purchase. Subscription fees are non-refundable except as required by law. We reserve the right to change pricing with advance notice to existing subscribers.

12. Service Availability

We strive to provide continuous access to the Service, but we do not guarantee that the Service will be available at all times. We may suspend or discontinue the Service, or any part thereof, temporarily or permanently, with or without notice. We are not liable for any unavailability or interruption of the Service.

13. Data Backup and Loss

While we implement backup systems to protect your data, we are not responsible for any data loss that may occur. You are responsible for maintaining your own backups of important information. We recommend exporting your data regularly.

14. Termination

You may terminate your account at any time through your account settings. We may terminate or suspend your account immediately, without prior notice, if you violate these Terms. Upon termination, your right to use the Service will cease immediately, and we may delete your account data in accordance with our Privacy Policy.

15. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. We do not warrant that the Service will be error-free, secure, or uninterrupted, or that defects will be corrected.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BURNOUT ZERO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or $100, whichever is greater.

17. Indemnification

You agree to indemnify, defend, and hold harmless Burnout Zero, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the Service, violation of these Terms, or violation of any rights of another person or entity.

18. Dispute Resolution

Any dispute arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the Arbitration Rules of the Arbitration Institute of the Stockholm Chamber of Commerce (SCC). The seat of arbitration shall be Stockholm, Sweden. The language of the arbitration shall be English.

19. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Burnout Zero operates, without regard to its conflict of law provisions.

20. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

21. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

22. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Burnout Zero regarding the Service and supersede all prior agreements.

23. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@burnoutzero.com

24. Acknowledgment

BY USING BURNOUT ZERO, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.